BeHeardPhilly
Voices to Data to Change
Abstract
BeHeardPhilly, affiliated with Temple University’s Institute for Social Research, has enabled the City of Philadelphia to establish a new line of communication with residents, utilizing comprehensive surveys to assess resident feedback about topics such as traffic, utilities, and other public works. Despite early trepidation on the part of many survey respondents, many have embraced the opportunity to share their opinions in a forum they are confident will reach decision-makers, and BeHeardPhilly now boasts a database of over 8,000 residents. With platforms like BeHeardPhilly, Philadelphia is discovering, and applying to great effect, the power of data.
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Copyright (c) 2016 Nina Hoe (Author)
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