It’s All the Same – Seeing Through the Lens of the Patient

Authors

  • Patrick DeLeon, Ph.D., MPH, JD Daniel K. Inouye Graduate School of Nursing and F. Edward Hebert School of Medicine, Uniformed Services University of the Health Sciences
  • Abby Diehl Ph.D. Medical and Clinical Psychology F. Edward Hebert School of Medicine Uniformed Services University
  • Khalilah McCants DNP, MSN, RN-BC Assistant Professor, Adult-Gerontology Clinical Nurse Specialist Program Daniel K. Inouye Graduate School of Nursing Uniformed Services University of the Health Sciences Bethesda, Maryland

Keywords:

Patient-centered, hospital closures, Motivational Interviewing, active listening, diversity in healthcare, complex care

Abstract

The healthcare delivery system is changing. A model of patient-centered interdisciplinary care is of paramount importance, which integrates primary care, behavioral, and mental health services with the social determinants of health. As the next generation of healthcare practitioners is trained, incorporating methods such as Motivational Interviewing and active listening skills are critical strategies for achieving patient-centered care. The increasing number of safety-net hospital closures not only reduces access to care for patients but also presents barriers to identifying sufficient clinical placement sites which are beneficial for training a diverse workforce in locations with a wide range of services.

Author Biographies

Patrick DeLeon, Ph.D., MPH, JD, Daniel K. Inouye Graduate School of Nursing and F. Edward Hebert School of Medicine, Uniformed Services University of the Health Sciences

Pat DeLeon, Ph.D., MPH, JD is a distinguished Professor in the Daniel K. Inouye Graduate School of Nursing at the Uniformed Services University (USU).  After working for the Peace Corps and Mental Health Division of the State of Hawaii, he joined the staff of U.S. Senator Inouye on the first day of the infamous Watergate Hearings.  38+ years later, he retired as the Senator’s chief of staff.  He was elected to the National Academy of Medicine and served as the 2000 American Psychological Association President.  He is an Honorary Fellow of the American Academy of Nursing and the American Association of Nurse Practitioners; an Honorary Member of Sigma Theta Tau International, Inc. and Honorary Associate Member of the American Association of Colleges of Nursing.  August 28, 2011 was proclaimed Patrick DeLeon Day by the Governor of Hawaii and by the Mayor of the County of Hawaii.

Abby Diehl Ph.D., Medical and Clinical Psychology F. Edward Hebert School of Medicine Uniformed Services University

Abby Diehl, Ph.D., is a clinical health psychologist working as an Assistant Professor and Deputy Director of Military Psychology Studies in the Medical and Clinical Psychology Department at the Uniformed Services University in Bethesda, Maryland. Dr. Diehl oversees the development and implementation of the military specific psychology coursework for clinical psychology graduate students. She is a graduate of the Malcolm Grow (USAF) Medical Center Psychology Residency Program and the Wilford Hall Ambulatory Surgical Center (USAF) post-doctoral program in Clinical Health Psychology. She has served as active duty as a psychologist in the United States Air Force since 2013. While at Wilford Hall Ambulatory Surgical Center, she served as the chief of the integrated primary care behavioral health program in the family medicine clinic. Dr. Diehl graduated from Southwestern University with a BS in psychology, from Texas State University with a MA in health psychology, and received her doctorate in counseling psychology from Texas Tech University.

Khalilah McCants DNP, MSN, RN-BC, Assistant Professor, Adult-Gerontology Clinical Nurse Specialist Program Daniel K. Inouye Graduate School of Nursing Uniformed Services University of the Health Sciences Bethesda, Maryland

Dr. McCants has held nurse leadership positions and is the founder and chief executive of a non-profit organization. In that capacity, Dr. McCants was awarded a grant to conduct her proposal entitled “Preventive Cancer Information.” She was selected to participate in the Frontline Leadership program, where she led the transition of a quality improvement project to increase the efficiency of utilization review for that facility. Additionally, Dr. McCants has directed risk stratification projects at a Fortune 500 company. She improved the quality and timeliness of nurse practitioners’ assessments for a target population via the Lean Six Sigma methodology. Dr. McCants worked in the office of Congresswoman Sheila Jackson Lee and the U.S. Attorney’s Office. She is a published author and international presenter, including the SIGMA Theta Tau International Nursing Society 29th International Nursing Research Congress in Melbourne, Australia. Dr. McCants is a member of Sigma Theta Tau International, Inc., the Society for Simulation in Healthcare, and the American Nurses Association.

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Published

2022-05-18

How to Cite

DeLeon, P., Diehl, A., & McCants, K. (2022). It’s All the Same – Seeing Through the Lens of the Patient. Social Innovations Journal, 13(3). Retrieved from https://socialinnovationsjournal.com/index.php/sij/article/view/3313

Issue

Vol. 13 (2022): Disrupting a Broken System: What the Future Could Look Like for People with Complex Needs

Section

Global Human Services and System Challenges

License

Copyright (c) 2022 Patrick DeLeon, Ph.D., MPH, JD, Abby Diehl Ph.D., Khalilah McCants DNP, MSN, RN-BC

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