Chatbots and the Complexities of Delivering AI-enabled Support to Survivors of Gender-Based Violence
Keywords:
Chatbots, Artificial Intelligence, AI, Online Safety, Gender-based violenceAbstract
Chayn, a nonprofit tech organisation dedicated to supporting survivors of gender-based violence and providing them with accessible resources online, decided to take down its chatbot in 2020 after a 3-year pilot. Chayn's experience with culturally aware chatbots highlights valuable insights into the challenges and complexities of delivering AI-enabled support to survivors of gender-based violence.
Downloads
Published
How to Cite
Issue
Section
Categories
License
Copyright (c) 2024 Hera Hussain, Nadine Krish Spencer (Author)
![Creative Commons License](http://i.creativecommons.org/l/by-nc-nd/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
The Social Innovations Journal permits the Creative Commons License:
CC Attribution-NonCommercial-NoDerivatives 4.0
Under the following terms:
-
Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
-
NonCommercial — You may not use the material for commercial purposes.
-
NoDerivatives — If you remix, transform, or build upon the material, you may not distribute the modified material.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
- You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation.
- No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material
Copyright and Publishing Rights
For the licenses indicated above, authors retain the copyright and full publishing rights without restrictions.