Supporting Vulnerable Communities Through Rental Relief and Services


  • Paige Carlson-Heim TD Charitable Foundation


When COVID-19 began to sweep across the country more than a year ago, the United States was already facing crisis-level housing affordability issues – particularly for lower income households. The lack of direct rent relief programs, coupled with an annual median household income nearly $40,000 less than homeowners, makes renters more vulnerable to economic downturns. As entire cities shut down, tens of millions of Americans lost their jobs, their source of income and in many cases, their ability to pay rent. Now is the time to be proactive and work toward developing long-term solutions to the housing crisis that is plaguing our country’s most vulnerable. This is why the TD Charitable Foundation is so excited to shed light on the innovative solutions proposed by 32 of its partners for communities from York County, ME to Miami, FL which will provide direct rent relief as well as access to services such as daycare referrals, employment counseling, assistance in obtaining access to healthcare and food aid. 

Author Biography

Paige Carlson-Heim, TD Charitable Foundation

Paige Carlson-Heim is Director, TD Charitable Foundation & Office of Charitable & Corporate Giving. In this role she is responsible for the strategic direction and the overall administration of the TD Charitable Foundation and community giving in alignment with the overall TD Bank Group Corporate Citizenship strategy. Paige previously served as the Regional Community Development Manager for Metro PA/NJ for TD Bank, delivering banking products and services that meet local community needs. Paige was recently recognized with a WOW! CEO Leadership Award in 2018. She serves on the National Alliance of Community Economic Development Associations Board, as well as on the Housing & Community Development Network of NJ Executive Board. In Philadelphia she serves as Chair of the Philadelphia LISC Local Advisory Board. Prior to coming to TD Bank, Paige was the Managing Director of the Housing & Community Development Network of NJ, a statewide association of more than 250 affordable housing and community development corporations, individuals and other organizations that support the creation of housing and economic opportunities for low- and moderate-income New Jerseyans. Paige spent 8 years with the Network, serving initially as the Organizational Development Specialist and Associate Director before becoming the Managing Director in 2007. From March 2006 through February 2007 she served as Acting Executive Director during the founding Executive Director’s sabbatical. While at HCDNNJ, Paige helped to strengthen relationships with state administrators of housing programs, supported the ongoing development of the Network’s advocacy capacity, refined technical assistance programs to better meet the needs of members and solidified partnerships at local, state and national levels to achieve community development policy and capacity building goals. Prior to coming to the Network, Paige worked in international community development for 15 years. Paige graduated from Georgetown University and served as a Peace Corps volunteer in the Democratic Republic of the Congo (formerly Zaire). She has spent time living and working in Madagascar and Mali, and consulted with programs in Kenya, Zambia, Botswana, Ethiopia and Brazil. Paige currently lives in Philadelphia with her husband, Mark, and Jack Russell Terrier, Patch.




How to Cite

Carlson-Heim, P. (2021). Supporting Vulnerable Communities Through Rental Relief and Services. Social Innovations Journal, 6. Retrieved from



Human Services: Population Health