Engaging Key Stakeholders in the Development of a Framework & Toolkit for Age-Friendly Cross-Sector Care Coordination: Three Keys for Aligning the Health Care & Public Health Sectors
Keywords:
Older Adults, Age-Friendly Care, Care Continuum, Health Equity, ImplementationAbstract
The Institute for Healthcare Improvement (IHI), the Michigan Health & Hospital Association (MHA), and Trust for America’s Health (TFAH) are working to improve how public health and healthcare organizations work collaboratively across the cross-sector care continuum to deliver better outcomes for older adults. They have developed evidence-based guidance on the co-creation of interventions that bridge gaps in resources, care, and systems across the healthcare and public health sectors, which are derived from the qualitative results of semi-structured focus groups. The result is an evidence-based framework and accompanying implementation toolkit developed for use by public health leaders, health systems leaders, and community-based organizations in the development of shared strategies and programs to support the coordination of care for older adults in the places they call home. Improving Public Health and Health Care for Older Adults: The Three Keys to Cross-Sector Age Friendly Care Implementation Guide and Workbook is a toolkit that builds on prior work in Age-Friendly Health Systems, Age-Friendly Public Health Systems, and Age-Friendly Ecosystems.
Developed to support the reduction of gaps in services at points of transition or referral in the care continuum, the resulting framework and accompanying toolkit contains specific recommendations and guidance for practitioners working in the public health and healthcare sectors that pairs the literature from the field with results from semi-structured interviews and other methods. This paper describes how to engage key stakeholders in the development process and how the information gathered informed the development of our framework. Together, these resources support the co-creation of programs and strategies that center older adults and health equity at all stages. The toolkit includes visual narratives depicting the multidimensional relationship between an individual and services and emphasizes the importance of assessing and acting on what matters most to older adults and their caregivers.
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Copyright (c) 2024 Laura Howell Nelson, Jody B. Shue, Kim Dash (Author)
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