Thriving Through Transformation Creating and Sustaining Organizational Change in the Social Sector

Abstract

The leadership team of Woods Services, Inc. (Woods) is extremely excited to share its story of creating and sustaining transformational organizational change and the lessons it learned along the way through a book that will be released later this year. The book tells the true story about how this team successfully transformed a non-profit organization that was more than a century old, decades behind its peers, and confronted with multiple existential threats, into one of its industry’s leading service providers. This inspiring and instructive book provides practical guidance for how organizational leaders successfully lead and sustain change by highlighting best practices from the disciplines of business administration, organizational development and change management. Theoretical models and principles are brought to life through powerful real-life stories and case studies. Many of the organization’s source documents, including strategic directions and transformation plans, are provided as examples and tools. This article provides a sneak peek of some of what the book has to say on the topic of managing change.